Help & guidance

Open Realms Support

We're here to help you get the most out of your escape.

Contact Support

support@2kjam.com

Need help, found a bug, or have an idea for a future realm?
We'd love to hear from you.

We typically respond within 1–2 business days.

FAQ

How do I report a bug?

Include your device model, iOS version, app version, and a description of the issue. Screenshots are always appreciated.

Will more realms be added?

Yes. Open Realms is designed as a growing platform with new immersive cinematic realms planned for future updates.

Does Open Realms require an account?

No. You can enjoy Open Realms without creating an account.

Can I suggest new realms?

Absolutely. Community feedback helps shape future releases.